New Product Launch: More than ½ million new customers – Turning a start-up into a multi-million dollar company

sun-chlorella3Popular in Japan, Sun Chlorella wanted to break into the U.S. market. A Japanese entrepreneur, George Higashida could not get Sun Chlorella in U.S. health food stores.

And the few that did carry the product did not create sales.

The Challenge

Mr. Higashida asked Creative Direct Marketing Group (CDMG) to create a campaign to:

1) Generate direct sales
2) Open up retail sales
3) Create a loyalty/continuity program for repeat salessun-chlorella1
4) Cross-sell other nutritional products
5) Create an accountable system so the client always knew the cost per sale The challenge was the product was unknown in America and the idea of taking algae pills was not very appealing.

So CDMG created a campaign that strategically:

• Branded the company
• Positioned the product
• Targeted the audience
• Identified the unique selling proposition (USP)
• Developed a powerful direct response offer
• Used direct response copy—not image art
• Tested, tested, tested—always improving results

The entire project was done in a way that CDMG and Sun Chlorella could immediately see the cost per sale. The return on investment (ROI) was positive from the start.

sun-chlorella2After the first campaign, we kept testing media and the creative, continuously growing the campaign.

The successful projects CDMG developed for Sun Chlorella include:

1. Direct mail – Both traditional envelope mailings and the Magalog format.
2. Landing pages – Never market to your website – always market to a landing page.
3. Bookalog – This looks like a book, feels like a book, but is a powerful sales piece.
4. Email
5. Banner ads

The Results:

1) Over 600,000 buyers were generated from our marketing.
2) Direct mail buyers being drawn to retail stores opened up retail distribution and stores began
promoting the product nationwide.
3) A systematic reordering program was created, including aggressive efforts for automatic shipments.
4) New product promotions were successfully developed – increasing profitability.sun-chlorella4

The Bottom Line:

Sun Chlorella’s successful product launch, despite intense supplement competition and no public knowledge of the
product’s benefits, created a new, multi-million dollar corporation thanks to CDMG’s direct response marketing

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