Seniors are one of the most responsive markets.

They not only respond to good offers… they buy.

They are also easy to identify and market with a multichannel campaign.

Seniors (aged 55+) make up an enormous market with incredible purchasing power. But most marketers ignore this valuable group – or don’t know how to reach them best.

Seniors spend nearly 50% of all purchasing dollars, yet less than 5% of advertising is geared toward them. They are also the most affluent segment of our society, with 77% of all assets in the U.S. owned by individuals over 55.

Seniors are also more likely to invest, as they have more disposable income and are looking to build an inheritance for their children and grandchildren.

In order to market successfully to the senior market, products, and services, including investments or equity capital, health and wellness, travel, and more, you will need to know specific insights and strategies to reach this valuable audience.

Here are 12 insights for marketing to seniors, based on over 40 years of marketing to seniors and over 20,000 variable tests: 

Rule #1: Seniors respond to different mediums.

Seniors respond to different mediums of marketing:

• A certain percentage of the mature market is highly direct mail responsive. They love getting mail and reading and responding to it.
• Seniors are great responders to radio and television commercials… and podcasts.
• A very large percentage of seniors respond to banner ads, Facebook ads, paid search, pre-roll campaigns, and other digital campaigns.

That’s why testing media and an integrated and multichannel campaign are optimal for marketing to this audience.

Rule #2: Seniors are easily identifiable.

I use a combination of A.I.-based Transactional Data Modeling (TDM) and custom data to identify look-a-like or buy-a-like senior audiences for my clients.

Seniors can be identified by age group, income, direct mail responsiveness, recency, monetary value, psychographics and the key, transactional history, and more to pinpoint prospects who will most likely respond to your offer.

Rule #3: The mature market is cautious.

Members of the mature market are extremely cautious about the buying process. As major targets of con artists, seniors tend to be more distrustful than other market segments. Many don’t like to give out their credit card number.

Many refuse to order via Toll-Free numbers or online and are looking for anything that seems like a rip-off.

Stress security in your copy. Stress credibility in your copy. And offer options for responding. 

Rule #4: Seniors prize value.

Remember, even retirees with a comfortable nest egg are still on fixed incomes. The mature market seeks to get the most for every dollar and make their money last. For this reason, mature consumers prize value and look for it in every purchase or investment.

Use premiums in your advertising. Seniors appreciate added value, special offers, coupons, free gifts, samples, and, of course, discounts.

Rule #5: Seniors care about themselves.

Seniors are savvy consumers, just like every other human being. They care about three things: Me, Myself, and I.

Stress the benefits – not just the features – of your offer to senior prospects. They want to know what’s in it for them.

Rule #6: The mature market responds well to nostalgia.

If possible, use nostalgic imagery or music (such as 60s-80s music) in your offer to build trust and raise response. 

Rule #7: Seniors like to receive direct mail.

Most direct mail is part of a multichannel marketing campaign. Maybe 30-40% are single marketing efforts. But for seniors, direct mail can be your highest response channel.

One of the major blunders marketers make is thinking that members of the mature market aren’t willing to read or are unable to understand or comprehend copy intense or detailed direct mail. In fact, they are one of the most responsive groups to this marketing medium. They look forward to receiving mail and read it carefully.

This is the case for health products, ad supplements, insurance, investment information, food products, and more.

Seniors are willing to read longer letters and longer copies. They are the best mail-order buyers in terms of frequency, multiple purchases, and higher dollar amounts. That’s why an informational approach can be so successful with seniors.

Direct mail is used heavily by those marketing to seniors… because it usually works better than other media.

With today’s advanced A.I. Transactional Data Modeling (TDM) identifying only direct mail responders and historically precise targeting combined with great creative can produce better ROI than other mediums. 

Rule #8: Seniors respond to Facebook, Pre-Roll, and social media.

Seniors, especially in the 50-70 range, are very responsive to Facebook, Instagram, pre-rolls, and other social media advertising. 

Rule #9: Use charts to boost credibility.

Use charts if they can be used in your offer or investment opportunity.

Seniors will respond well to charts as they build credibility. Researchers have found that 31% more people will believe in a drug advertisement if they see a chart rather than only a description.

Charts will help persuade an otherwise skeptical senior prospect to become a customer, client, or investor.

Rule #10: Seniors watch videos.

Seniors love to watch videos. If you are raising capital or selling products to seniors, use video to explain your offer and get a powerful response. You can use this video on your landing page, digital ads, pre-rolls, social media, and more to reach senior prospects and, of course, pre-rolls and VSLs. 

Rule #11: Seniors are worried about the economy – especially inflation.

It doesn’t matter how much a senior has. They are still on a fixed income and/or living off investment income.

Inflation is a fear; they see prices rising and eating away at their savings.

Always stress why your product or service is of great value; you’re providing a special discount (they love senior discounts), and they should buy now, not later.

Rule #12: Use photos of other seniors.

Seniors need to relate to your product or service. Use someone 50-60 years old, even if they’re younger than your audience; it will increase response. Use a picture on testimonials, your spokesperson, product or service users, and more.

Seniors are an extremely valuable audience that should not be overlooked for e-commerce including direct mail, video, TV/radio, and podcasts.

If you want to talk about your marketing campaign for seniors, call us at 615-933-4647 or email Michael at [email protected] to share your thoughts. We are senior marketing specialists.